Thursday, August 7, 2014

Bon Voyage!

I love to travel.  And I love to fly.  There was a time I couldn't say that about flying!  I used to be terrified.  I don't know when that changed for me; perhaps it was when I realized that airplanes were the only way I could travel to visit family, friends and foreign countries.  I know that flying has become a bit more stressful with security checks and safety concerns, but that isn't enough to make me change my mind about flying.

30-224 Bon Voyage; 51-053 A Pocketful;  51-033 Silver Linings

I love the Bon Voyage transparent set by Penny Black.  I've used the airplane stamp for the main image and mounted it on the notecard cut with the die in A Pocketful Creative Die set.  The pocket for the card comes with the same set.  Both were sewn onto the base card.  Wish I had more of that map paper!

A few weeks ago I booked a flight for October to Cincinnati to attend the next gathering of the stamping retreat I went to last April.  It's a 5 day event where I am privileged to be with very talented and lovely ladies to share this hobby of ours.  I was feeling proud of myself to have booked early at a lower price.  Well, due to a mistake on the part of the hotel in Cincinnati, the event will be starting a day later this year, on Friday instead of Thursday.   Oooops, I was booked to leave early Sunday morning, making my stay only two days, a huge disappointment.  In desperation I called Delta airlines, knowing there is a $200 fee to make a change to my ticket.  I wanted to extend my stay to Monday to make up for the lost Thursday but didn't want to pay another $200.

To my huge surprise, very early in the conversation the Delta agent told me he would waive the $200 fee!  Not reduce it, but waive it!  And thankfully the ticket price hadn't increased since I booked the flight!  I did not think it possible that this could happen!  I was over the moon happy to know that I would now have more time at the retreat!

So here's a shout out to Delta Airlines for empowering their agents to make such great customer friendly decisions!  And to the agent who made me a very happy traveler.  I promise not to complain about the $25 fee for taking a suitcase along on my trip!!

Hope your day includes someone that surprises you with a good thing!!  And your visit is a very good thing in my day!

4 comments:

mimijudy1975 said...


I know how you feel,Judy.I'm so thankful when someone is extra helpful or polite. I find the older I get ,the more aware of these things I am.
You have a great trip to look forward to. We'll enjoy hearing all about your vacation.

Dawn T said...

Just gorgeous card Judy, And what lucky with your airline. nice that service is still about.

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